Question 1

How can I contact you?

Accepted Answer

Please call +63 917-803-4952 or email info@diverssanctuary.com 
We're always happy to assist you.

Question 2

Where can I make a reservation?

Accepted Answer

To make a reservation at Sanctuary Resort, please call +63 917-803-4952 or email info@diverssanctuary.com. Direct bookers enjoy a best rate guarantee and other exclusive perks.

Please let us know your desired check-in date, and our staff will respond as soon as possible. Kindly provide the following information in your email:

- Full name:
- Contact number:
- Email address:
- Date of Check-in: 
- Date of Check-out: 
- No. of Pax: 
- Any special requests or requirements, such as room preferences or dietary restrictions

We will do our best to accommodate your needs and provide you with a memorable experience.

Question 3

What promotions currently offer?

Accepted Answer

Bauan Divers Sanctuary Resort is currently offering a range of special promotions to enhance your getaway experience. Please Click below for our latest promotions.
PROMOS (https://www.diverssanctuary.com/promos)

Question 4

What is the room rate?

Accepted Answer

Book directly and get exclusive discounts and perks with Bauan Divers Sanctuary Resort's promos! Click below for more details. 
PROMOS    (https://www.diverssanctuary.com/promos )

Question 5

Can I make special requests when booking?

Accepted Answer

We are happy to take special requests at the time of booking but please note that these are a request basis only. Whilst we will  endeavour to do our best to fufil special requests, we simply can not guarantee all requests.

Question 6

I would like to make an enquiry for group reservation. How should I go about this?

Accepted Answer

Please feel free to send an email to info@diverssanctuary.com or call +63 917-803-4952

Question 7

Can I bring my pets with me?

Accepted Answer

SURE, As much as we love all animals, we do allow pets. we are able to accommodate them in our rooms or any of our common areas.   
Pet-Friendly Policy (https://www.diverssanctuary.com/pet)

Question 8

What is your child policy?

Accepted Answer

Children below the age of 18 cannot check in without an accompanying adult. children should stay in a room with their parents or grandparents.

Question 9

What time is check-in and check-out?

Accepted Answer

Check-in time 11AM   / Check-out time 3PM

Question 10

Do you allow early check in and late check-out?

Accepted Answer

We honor requests for early check-in and late check-out, but availability is subject to confirmation and availability.

Question 11

How early can I check in?

Accepted Answer

It just depends if we have availability. If you require early check-in, please ask before your arrival date. We can not guarantee early check-in, as it just depends if we have availability.

Frequently Asked Questions